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Frequently Asked Questions

Answers to what families most often ask us before getting started with Maitri Elder Care.

01

My parents live alone. Can Maitri Elder Care regularly check on them?

Yes. We can arrange regular visits and check-ins based on your parents' requirements and keep the family updated.

02

I live in another city/country. Can you take care of my parents' day-to-day requirements?

Yes. Maitri Elder Care can be your trusted local support system, assisting your parents with essential errands, appointments, paperwork and other agreed requirements.

03

My parent has a doctor's appointment but cannot go alone. Can someone accompany them?

Yes. We can provide assistance and accompaniment for doctor and hospital visits, depending on the service required.

04

Can you help my parents with hospital admission and discharge procedures?

Yes. We can assist with coordination and practical support during hospital visits, admissions and discharge, as per the agreed service.

05

Can you collect medicines or other essential items for my parents?

Yes. Medicine and essential-item assistance can be arranged as part of our support services.

06

Can you help with pension-related work?

Yes. We can assist senior citizens with pension-related processes and related paperwork, subject to the requirements of the concerned department or bank.

07

Can you accompany my parent to the bank?

Yes. Where permitted and appropriate, we can provide assistance with banking-related visits and processes.

08

Can you help with government forms, documents and paperwork?

Yes. We can assist seniors with documentation, forms and other paperwork requirements.

09

My parent needs a nurse or caregiver at home. Can you arrange one?

We can help coordinate suitable nursing or caregiving support based on your parent's requirements and availability.

10

Can you arrange support if my parent suddenly needs help at home?

We can assist with urgent coordination and connect you with the appropriate support. In case of a medical emergency, immediate medical or emergency services should be contacted first.

11

Can someone accompany my parent for tests or medical investigations?

Yes. Assistance for diagnostic tests, hospital visits and other medical appointments can be arranged.

12

Can you help my parents with grocery or household errands?

Yes. Depending on the location and requirement, we can assist with essential errands and day-to-day tasks.

13

Can you help if my parent needs to go somewhere but cannot travel alone?

Yes. We can provide accompaniment and coordinate suitable transportation or support, depending on the requirement.

14

Will you keep me informed about my parent's activities or visits?

Yes. Family members can receive updates regarding the agreed services and visits.

15

Can I book Maitri Elder Care for just one service?

Yes. You can contact us for a one-time requirement as well as regular or ongoing support.

16

Can I get a customized plan for my parent?

Absolutely. Every senior has different needs. We can understand your parent's requirements and suggest a suitable support plan.

17

What if my parent's needs change after we start the service?

You can inform our team about any changes, and we can discuss modifying or adding services according to the new requirement.

18

How do I know what service my parent actually needs?

You don't have to figure it out alone. Share your parent's requirements with us, and our team can understand the situation and suggest suitable support.

19

Can Maitri Elder Care coordinate multiple services for my parent?

Yes. We can coordinate different support requirements, such as doctor visits, nursing or caregiver support, paperwork, errands and other elder-care needs.

20

How do I start using Maitri Elder Care?

Simply contact Maitri Elder Care by phone or WhatsApp and tell us about your requirement. Our team will understand your needs and guide you through the next steps.

Still have a question? Our care team is happy to talk it through with you.